The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with.This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.
İlan Tanımı
Sorumluluklar
Own overall relationship with assigned clients
Fluent English and Russian. Exceptional writing and research skills.
Experience in launching community initiatives (e.g. building a discord or telegram channel, writing articles for medium, organizing online events).
Ensure retention and satisfaction of all assigned clients
Aid clients in achieving their goals
Aranan Nitelikler
Bachelor's degree or equivalent experience
Experience in customer success
Strong written and verbal communication skills
Detail oriented and analytical
Demonstrated ability to increase customer satisfaction
Ayrıcalıklar
Right people
We believe that right things can only done by the right people. That’s why, we’ve been pushing the limits to find right people at the right time.
Right time
We’re very picky to find a new project, because we know the biggest factor in the success is the timing.
Right mindset
Our mindset is to growth and scale the products. That's why we're constantly making new iterations within the team.
Right resources
We push the limits to provide the right resources to our team to build successful products. We are fully open to feedbacks on this matter