Shell STAS - Mobility CR Manager Turkey - Youthall


STAS - Mobility CR Manager Turkey

İlan Kapandı.

Bu ilan Shell Petrol A.Ş'nin, Open Resourcing (Açık İstihdam) sisteminin Global Workday alt yapısı çerçevesinde güncellenmesi sonrası erişiminin olmaması nedeniyle Shell Petrol A.Ş. çalışanlarının ilanlara başvuru yapabilmesi için özel olarak yayımlanmıştır.

Paylaşılacak ilan linkleri Shell Çalışanları dışında 3. Şahıslar ile paylaşmamanız şirket içi bilgilerin gizliliği açısından çok büyük önem taşımaktadır.

İlan Tanımı

Mobility Context

Shell Mobility represents the single largest customer-facing business in the group serving more than 30mln mobility and over 250,000 Fleet customers per day through 500,000 service champions in over 44,000 sites across 70+ countries. As RDS looks to the future, Mobility is critical to establish Shell as The Low Carbon Leader, with ambitions to be the no. 1 mobility and convenience retailer, with the world’s leading EV charging network and lead in business and goods mobility platform.

Achieving our ambitions will necessitate placing customers at the heart of our business, treating every interaction as a chance to bring our purpose to life to making people’s journeys better. We’re evolving from ‘fuels retailer’ to ‘mobility retailer’- innovating to meet our customers’ changing expectations around convenience, product quality, digitalization and service. This includes continuing to improve the quality of our current products while expanding our alternative energy mosaic (LNG, hydrogen, EV charging and biofuels).

People make the difference real! Mobility is the most customer intimate business in Shell and a front seat to the mobility transition seen from the eyes of customer. A career in mobility is fast paced and dynamic whether you are creating a rewards program for our service champions, developing an award-winning app for our customers, developing a community engagement program or engineering a safe forecourt. Come join us as we embark on the next phase of our ambition focusing on e-mobility and decarbonization.



The Mobility CR Manager Turkey is part of the Mobility Management Team and pivotal to the transformation of Shell’s Mobility business into the Best On-the-go and Short Stay Retailer and the Market Leading Mobility Retailer. This requires driving a customer centric organisation, with a business model that is resilient in the energy transition


The CR Manager co-creates the market unit strategies, leads and inspires 25 CR professionals to deliver outstanding CVP’s, programs and commercial agreements, and engages and enables the whole Mobility organization to deliver flawless execution.
This role represents Shell Mobility in Industry forum’s and establishes and maintains mutually beneficial brand partnerships with the world’s leading Fast Moving Customer Goods (FMCG), Quick Service Restaurant (QSR), Fresh Food & Beverage specialist as well as Shell internal partners in particular Global Commercial Lubricants.
Mobility Turkey has an ambitious growth agenda, where one strategic pillar is further maximizing the value delivered via non-fuels Mobility activities. The CR Manager is responsible for identifying and delivering the incremental convenience retail value.
Our ideal candidate is a highly talented professional with a minimum of 5+ year experience in a retail & format management environment.
Accountable for safe convenience retail operations, centered around customer, service champions and our suppliers. Special focus should be given to safe food operations (e.g. HACCP and Allergens).
Accountable for formulating and delivering the convenience retail strategy in the Turkey. Ensure that delivery of the plans are aligned with the strategic objectives and desired outcomes for Turkey as committed in investment proposals and Performance Unit targets.
Accountable for developing and delivery of profitable Shop Formats, including format maintenance in close cooperation with the global CR team, Category Management, Network and Sales, enabling predictable spend of the Value Add and Growth Capex.
Accountable for initiating and reviewing convenience Mobility partnerships.
Accountable for formulating and delivering the CR sustainability strategy and targets in cooperation with stakeholders; e.g. Sustainability manager, supply chain partners and Sales
Responsible for delivering end-to-end value optimization initiatives, including reducing operational cost on-site.
Responsible for growing the CR footprint with Dealer Owner sites in TURKEY.
Provides leadership, role modelling and line management to CR team to have a happy, healthy and successful team incl. functional interfaces with HSSE, C&P, Network, Sales and Finance
Act as an active member of the Turkey Mobility Management Team

Direct reports: 4
Indirect reports: 14

Significant volume and margin delivery and YoY growth. Please contact the hiring manager if you would like to discuss.

Special Challenges

The CR Mobility team in collaboration with Network and Sales and Operation must create preferred destination offers, enabling strong CR revenue growth whilst customer demand for fossil fuels declines.
In collaboration with Contracting and Procurement drive an ambitious sustainability agenda in category management, in order to reduce food waste, reduce packaging waste and improve recyclability of the packaging materials.
As E-mobility is a growing and rapidly changing business, the content of this role is likely to evolve as new growth opportunities arise. This will provide top talent with a set of new challenges to thrive on as they personally contribute to shaping the future of E-mobility.
The e-mobility related roles sit spread across the business. It will require the staff involved to collaborate well across Marketing, Sales, Fleet Solutions, CRT, Mobility and New Energies.

Development Opps / Position Comment

Inspirational servant leader who coaches, develops and empowers their own organization and beyond into Finance, Legal, HR and other parts of Shell to deliver truly efficient and effective E2E Operations. Must be able to do this from Senior Executive level to MMT level, TM’s as well as Retailers and forecourt staff.

Aranan Nitelikler

Required Experience & Qualification

Able to empower, inspire and coach direct reports and the extended Mobility Turkey community to lead across multiple locations and cultures.

Able to build inspirational, cohesive and high performing teams.

Able to translate strategy into actionable plans.

Business Outcome Primacy as a core belief that manifests in behaviour, priority setting, decision making and team-working style.

Bold, courageous and outcome oriented. Dares to fail, manages for success.

Gravitas and excellent communication skills coupled with the ability to engage and influence from senior executive level to shop floor in complex organizations.

Demonstrated leader for HSSE and Ethics &

The future. Yours to make.

We have global opportunities for those who want to go one step ahead to get to know different cultures while working. Take your time and think, what would it be like if you were working abroad? There is an example from us for you to imagine.
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