Shell

Purpose & Accountabilities:

• To maximize profitability balanced with maintaining growth and meeting business and HSSE targets.
• To implement the customer value proposition that maximizes profits and ensures long-term growth and competitive position in the territory, alignment and management of the dealer network
• To manage Territory financials by closely following TOT and related securities.
• Implementation of sales policies, delivery of operational KPI
• Implementation of key business activities
• Achieve territory sales volume, profitability and HSSE targets, minimize overdue and bad debt levels (including LPG and lubes)
• Effective management of dealer relationships
• Ensure site operational excellence and service quality are maximized
• Ensure all NFR activities in territory are customer focused
• Working according to ISO9001 Quality Management and ISO27001 Information Security Management principles.

• An experienced retail / sales professional (at least 2 years) in the respective LoB/SF with knowledge about all interfaces within retail and with other LoBs
  
• Fluency in English, valid driving licence and computer (MS) literacy,
• Skill level of customer understanding, HSSE and negotiation,
• Working knowledge level of financial table analysis (P&L, profitability analysis),
• Excellent relationship building and communication skills
• Analyses and solves problems Knowledge
• Personal creativity and innovation Knowledge
• Uses computer and communications systems Knowledge
• Manages business performance Knowledge
• Business planning and evaluation Knowledge
• Manages knowledge and information Knowledge
• Works and embeds change Knowledge
• Focuses externally Knowledge
• Stakeholder engagement Knowledge
• Negotiate Mastery
• Communicates and persuades Skill
• Team working Skill
• Understand & Apply Retail HSSE Standards Skill
• Understand & Apply Retail Economics Skill
• Understand Shell Retailing Principles Skill
• Manage Site/Cluster Operating Standards Skill
• Manage Platforms & Agreements Skill
• Manage Retailer Value Proposition (RVP) Skill