Shell STAS - IT Operations Engineer

Bu ilan Shell Petrol A.Ş'nin, Open Resourcing (Açık İstihdam) sisteminin Global Workday alt yapısı çerçevesinde güncellenmesi sonrası erişiminin olmaması nedeniyle Shell Petrol A.Ş. çalışanlarının ilanlara başvuru yapabilmesi için özel olarak yayımlanmıştır.

Paylaşılacak ilan linkleri Shell Çalışanları dışında 3. Şahıslar ile paylaşmamanız şirket içi bilgilerin gizliliği açısından çok büyük önem taşımaktadır.

İlan Tanımı

Job Family Group: Information Technology (IT)

Management Level: 05

Present Company: TR03 Shell & Turcas Petrol A.S

Country/Region of Work Location: Turkey

Target Hire Date: January 1, 2023

Worker Type: Regular

Posting End Date: December 11, 2022

Business unit: Projects and Technology

Job Requisition ID: R101772

Location: Istanbul - Esentepe

Posting Date: 02/12/2022 - 4 days ago

Job Family: IT Operations Management

Time Type: Full time

Job Type: Regular

Supervisory Organization: PTIV/ORS1 IT Management Retail Turkey (Melih Ozer) (59719112)

Hiring Manager: Melih Ozer

Sorumluluklar

Job Description:

Job Purpose:

The primary objective of IT Operations Engineer is to:

• Ensure that an efficient, accurate, consistent, and timely e2e support and operations service is delivered to mobility business in STAS and SPAS companies through EV/Site Systems platform and connected applications portfolio.

Principal Accountabilities

• Support a rapidly expanding EV network in both DO & CO Sites.

• Responsible for End-to-End daily operation of EV/site systems

• Maintain EV network at the highest level of performance and availability

• Great problem-solving skills, and strong ability to take initiative and be proactive.

• Ability to effectively handle multiple priorities, organize workload, and meet deadlines

• Support Root Cause Analysis for incidents and priority issues

• Experience working on a team of strong technical people with responsibility for the operation of mission-critical systems and services

• Collaborative teammate excited to compete as a team.

• Confident in learning and adapting to multiple technologies.

• Responsible for the vendor & contract management

• Contribute to new products and service development, participate / lead in projects...

• Responsible for Disaster Recovery Management, fallback and back-up procedures for the systems managed.

• Work closely with Central IT teams to ensure smooth integration.

• Ensure SLA’s/Agreements and targets are met for customers with regards to various EV/Site systems applications and infrastructure.

Job Knowledge, Skills & Experience

• Bachelor’s degree in Engineering (Computer, Systems, Electrical - Electronic Engineering etc.) Management Information Systems, or related fields

• Minimum 5 years' experience in IT and ability to adopt new techniques quickly.

• Experience and knowledge of IT Infrastructure Projects.

• Preferred Experience and knowledge ITIL Certification

• Good communication skills.

• Vendor management skills

• Able to deliver under time pressure and deliver on set deadlines.

• Good business Turkish and English, written and oral

• Ability to work independent

• Ability to make decisions under pressure.

• Team player.

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STAS - IT Operations Engineer

İlan Tanımı

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