Challenging Sales & Account Management role with a core aim of delivering top line growth for Shell Lubricants. Develop and manage long-term relationships with stakeholders at senior level within the key accounts under territory.
In some markets Shell is not present directly and the Shell Lubricants is represented by Macro- Distributors (MDs). The MD model was established in Europe more than 10 years ago and has successfully evolved since then. In those markets, Shell has also in some cases kept a few strategic key accounts (Retained Accounts) that are still direct customers of Shell.
This is a position to manage long term relationships with strategic Retained Accounts across MD South European markets in several sectors, mainly automotive, power and transport, as well as with selected Macro Distributors, to deliver the growth ambition in volume and profitability set in the business Road Map, while leveraging the Macro Distributor model and ensuring high partner/customer satisfaction.
We are looking for an account manager with strong commercial skills to look after direct & indirect channel customers in Shell Lubricant’s “macro-distributor markets”, where Shell has no direct presence but instead works with truste distributors. You will be responsible for strategic customers such as Global Key Account’s local presence and Macro-distributors in Israel & Malta.
Shell Lubricants are a highly professional, commercially focused organization within Downstream Global Commercial. The team you will work in is a virtual, diverse team with regional responsibility for South Europe & Africa and your commercial responsibility will be a volume ~24 mln and a C3 / gross profit of ~US$10 mln.
Core task is to develop and manage long-term customer relationships with Key Customers and Macro Distributors and to support them to achieve the overall sales targets and profitability, whilst ensuring high customer satisfaction, with the aim delivering business growth in profit and size alike.
All candidates should be able to demonstrate commercial sense coupled with strong evidence around the Behavioral Imperatives (External Focus, Commercial Mindset, Delivery, Speed,Simplicity).
The candidate is expected to immerse themselves into the needs and specific challenges connected to the countries and industries customers are
active in, making it very broad, and therefore has a wide exposure into the Shell organization. It requires strong relationship building and prioritization skills.