The primary objective of the IT Systems and Network Analyst is to:
• Ensure that Security controls for Systems are in place, privileged accounts are managed, changes are promoted to live environment, disaster recovery procedures are in place for critical applications.
• Manage the regular Run and Maintain activities for Enterprise Network include Servers. Coordinate the work of Infrastructure Service Providers and other third party suppliers in the company system rooms. Responsible for support and maintenance of Turkey Managed Servers and Applications. Ensure that back-up handling is being done accurately. Primary Focal Point for network related activity and projects. Primary technical liaison for mail, access management and network issues.
Principal Accountabilities:
• Manage 4 Different Network Farm include switch,router and firewall
• Manage 70+ Physical and Virtual Server including OS.
• Manage HPE 3PAR & Primera Storage
• Manage changes in Production servers for systems managed locally, periodic review of the System Log of Changes.
• Act as focal point and technical PM for the IT infrastructure related projects in MNS, EUC and Hosting services.
• Administration of high-privileged accounts; they are restricted to appropriate personnel on a need-to-know basis and is granted and maintained by designated personnel.
• Ensure SLAs, agreements and targets are met with regards to local services.
• Act as 3rd line support to Local IT Helpdesk
• Responsibility for support of the local End-to-End processes
• Ensure that all activities are executed in accordance with Enterprise standards and in compliance with Trust Domain security standards.
• Lead by example through the promotion of good health, compliance with all safety procedures and instructions and reporting of all hazards accidents/incidents and near misses.
• Perform Enterprise Network Focal Point tasks
• Perform Active Directory operations on Turkey Focal Point roles.
• Act as primary responsible for running, maintenance and back-up operations of Turkey Managed Servers.
• Initiate, plan and perform necessary software and hardware changes
• Sustain the system availability within given SLAs especially on critical systems .
• Ensure Enterprise Security Management reports for servers are not returned red. Remediate when they are.
• Maintain HSE standards according to the Group standards and guidelines.
• Provide infrastructure consultancy for local / non-local projects. Design and advise suitable topology in line with Shell standards and policies.
• Provide and maintain licenses including SSL Certification, OS, MS Office and Databases etc.
• Provide and maintain local managed Domains,SSL Certificate and Hosting services etc.
• Act as the infrastructure focal point for tank gauging and automation systems in Terminals. Ensure availability of the systems and troubleshoot any issues related with Infrastructure.
• Working in full compliance with ISO9001 Quality Management System and ISO27001 Information Security Management System.
