Operational Excellence Support

Shell - Operational Excellence Support

Job Description

Shell is an international energy company with expertise in the exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals. Find out how we are working to power progress together.




  • Monthly/quarterly PMTDR report preparation and tracking.
  • Support for Smiling Stars organization support of Turkey winners.
  • Preparation of OPS KPI reports.
  • Preparation of sales incentive system reports for service champions. Follow up internal&external communication of incentive program and target&performance track records.
  • Fix the issues and bring innovations for sales digital dashboard.
  • Multinet and payment channels operation.
  • Management of global vendors and attend QBR meetings for follow up their performance.
  • Manage implementation, maintenance and content of digital tools like SMG, GBW, PMTDR.
  • Create monthly performance reports with SMG and ISC.
  • Manage service champions engagement survey VOSC.
  • Support for design and implement innovative projects to increase operational excellence of sites: WOW programme, Deep clean week etc.
  • Monthly site data update and sharing.
  • Follow up on the removal of problematic mystery clients.
  • Follow up GEA mystery shopper inquiry operation.


  • Bachelor degree
  • Good command of English
  • Analytical minded, Able to set good communication with field sales team, reporting skills and good team player with Continuous Improvement mindset
  • Ability to multi task management and work under pressure
  • Good command of MS Office Applications, especially Excel
  • Fast learner
  • Stakeholder management

The future. Yours to make.

We asked our inspiring employees to write a letter to the future, imagining themselves at the end of their careers, capturing their hopes for the future. These letters share their visions of a world that needs more and cleaner energy.

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