Shell STAS - Loyalty and Payment Team Lead

Bu ilan Shell Petrol A.Ş'nin, Open Resourcing (Açık İstihdam) sisteminin Global Workday alt yapısı çerçevesinde güncellenmesi sonrası erişiminin olmaması nedeniyle Shell Petrol A.Ş. çalışanlarının ilanlara başvuru yapabilmesi için özel olarak yayımlanmıştır.

Paylaşılacak ilan linkleri Shell Çalışanları dışında 3. Şahıslar ile paylaşmamanız şirket içi bilgilerin gizliliği açısından çok büyük önem taşımaktadır.

İlan Tanımı

Job Family Group: Commercial and Retail

Management Level: 03

Present Company: TR03 Shell & Turcas Petrol A.S

Country/Region of Work Location: Turkey

Target Hire Date: January 1, 2023

Worker Type: Regular

Posting End Date: December 25, 2022

Business unit: Downstream

Job Requisition ID: R103502

Location: Ankara - UTD

Posting Date: 16/12/2022 - 3 days ago

Job Family: Retail

Time Type: Full time

Job Type: Regular

Supervisory Organization: DRE/52 Mobility Marketing (Seher Poyrazoglu) (59713965)

Hiring Manager: Seher Poyrazoglu

Sorumluluklar

Job Description:

Purpose and Accountabilities

• Play a key leadership role in the marketing team and manage a team of 4 direct reports

• Develop strong & differentiating strategy for loyalty & payment businesses to increase value for the customer

• Execute a clear and structured business plan in-line with the payment & loyalty strategy.

• Collaborate with key stakeholders such us global loyalty, payment and CRM teams, Customer operations, Sales & Ops, Mobility& NFR marketing functions.

• Set success KPIs, monitor and report performance dashboard for loyalty initiatives

• Define clear action plans to address opportunities to drive volume & value from loyalty business.

• Understand FinTec eco system, new payment models and customer insights.

• Evaluate and execute innovation payment models and technology to increase customer experience and drive value.

• Drive value from payment & loyalty partnerships

• Develop and scale new payment projects to create value for Shell, dealers and customers.

• Lead Turkey’s connected customer journey and engage with local & global stakeholders.

• Set a clear strategy for cross loyalty and expand across Turkey

• Analyze all customer journey at all related channels like web, app, CRM for digital and non-digital segments and set a clear road map to increase loyalty penetration, drive frequency and increase active user base.

Required Experience / Qualification

• Payment know-how is a Must

• Retail Know- How is a Must

• Advanced English is a Must

• Manage various stakeholders at senior level with diverse need

• Stress management under challenging circumstances

• Customer-centric mindset with an ability to simplify complexity

• Team management

• Strategic Thinking & Strategic Planning

• Change Management

• Resilience & Passionate

• Understanding of the Retail business & Marketing is essential

• Needs to be able to manage various local and global stakeholders at senior level

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o Internal: Loyalty and Payment Team Lead

Shell

STAS - Loyalty and Payment Team Lead

İlan Tanımı

Sorumluluklar

Aranan Nitelikler

Departman

İlan Türü

Yayınlanma Tarihi

Son Başvuru

Çalışma Lokasyonları

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