Burgan Bank Customer Experience Department - New Graduate - Youthall

Burgan Bank

Customer Experience Department - New Graduate

İlan Kapandı.

Burgan Bank - Customer Experience Department - New Graduate

Biz Kimiz?

Established in 1977 as a subsidiary of KIPCO Group (Kuwait Projects Company), Burgan Bank Group is one of the banks with the largest network of branches in MENAT (Middle East & North Africa, Turkey). With a particular focus on corporate clients, financial organizations and private banking, the Bank stands out as a rapidly growing brand in the fields of retail and private banking.

At Burgan Bank Turkey, we have been expeditiously keeping up with the dynamism of today’s constantly changing and advancing world, turning innovations into opportunities since 2013. We have a team of people who establishes sincere and sustainable relations based on trust and using their experience and expertise to add to the skills of each other, and this very team always works in harmony in line with our corporate values “being us, dynamism and winning”.

Employee satisfaction comes first for us in achieving our targets as this is what is needed to strengthen the efforts and performance of the team. We give all our newly hired employees the message “Burgan stands by you” to make them feel themselves part of our family from day one. Moreover, we at all times support our employees in their career, development, future and life journey by providing them with all kinds of training sessions, seminars and beneficial practices.

If you want to know Burgan Bank better, you can click on the link below!

https://anlatsin.com/burgan-bank

#burganseninle

İlan Tanımı

We are now looking for New Graduate, who will be work under our Customer Experience Department.

Sorumluluklar

  • Taking part in the studies carried out for the design of the bank's product/service processes with a customer-oriented perspective,
  • Designing processes and customer experience journeys with business lines to improve and enrich the customer experience at customer touch points,
  • Working with business lines to implement measurement methods to analyze customer satisfaction, creating satisfaction trend analyzes, regular monitoring and reporting of measurement results,
  • Following the business line actions to be taken in customer experience improvement studies, ensuring the necessary coordination and reporting.

Aranan Nitelikler

  • Graduated from Business Administration, Economics or Engineering departments of universities,
  • Fluency in written and spoken English,
  • Microsoft Office knowledge, especially Excel,
  • Analytical minded and result oriented as well as good communicative skills,
  • Eager to learn new skills and embrace challenges,
  • Self-motivated and good team-player.

İşe Alım Süreci

  1. Genel Yetenek Testi
  2. İngilizce Testi
  3. İşkolu ve İnsan Kaynakları mülakatı

Hakkımızda:

2013 yılından bu yana, Türkiye’nin önemli sanayi ve ticaret bölgelerine yayılmış şubelerimizle sürekli değişen ve gelişen dünyanın dinamik yapısına hızla ayak uyduruyor, kurumsal bankacılıktan ticari bankacılığa, özel bankacılıktan dijital bankacılığa kadar tüm segmentlerde kişiselleştirilmiş bankacılık deneyimi ile müşterilerimizin çözüm ortağı oluyoruz.

Çalışanlarımızın bilgi birikimi ve desteğini de arkamıza alarak; insanı, etik değerleri ve teknolojiyi kurum kültürümüzün temeline oturtuyoruz. ‘Biz Olmak, Dina...

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