Bu ilan Shell Petrol A.Ş'nin, Open Resourcing (Açık İstihdam) sisteminin Global Workday alt yapısı çerçevesinde güncellenmesi sonrası erişiminin olmaması nedeniyle Shell Petrol A.Ş. çalışanlarının ilanlara başvuru yapabilmesi için özel olarak yayımlanmıştır.
Paylaşılacak ilan linkleri Shell Çalışanları dışında 3. Şahıslar ile paylaşmamanız şirket içi bilgilerin gizliliği açısından çok büyük önem taşımaktadır.
İlan Tanımı
Present Company: Shell Petrol A.Ş
Country/Region of Work Location: Türkiye
Target Hire Date: 1 July, 2026
Posting End Date: June 26, 2026
Location: Istanbul - Esentepe
Posting Date: 16/06/2026
Time Type: Full time
Supervisory Organization: Burcu Gudu
Job Description:
There is preferred candidate for this role.
GENERAL QUALIFICATIONS
As a Quality & Food Safety Lead in Mobility HSSE team we would like to work with a candidate;
• Bachelor’s or master’s degree in Food engineering, Food Science, Microbiology, Chemistry, Chemical Engineering, or a related field.
• 5–10+ years of experience in quality assurance and food safety within the food, FMCG, or Retail sectors.
• Strong knowledge of Quality & Food Safety Management Systems (FSMS) such as: ISO 9001, ISO 22000, FSSC 22000, HACCP, BRCGS / IFS standards. Ability to ensure compliance and maintain certification status.
• Understanding of regulatory requirements (local and international food laws, e.g., FDA, EU regulations).
• Familiarity with Good Manufacturing Practices (GMP) and Good Hygiene Practices (GHP).
• Experience in Risk assessment and hazard analysis, Root cause analysis (e.g., 5 Whys, Fishbone, Causal reasoning), Internal and external audits, Supplier quality management
• Ability to analyse data and drive continuous improvement initiatives.
• Strong leadership and coordination skills
• Excellent communication and stakeholder management abilities
• High level of attention to detail and problem-solving mindset
• Ability to work under pressure and manage priorities effectively
• Eager and open to self-development and learning,
• Advance level of English language skills in terms of speaking, writing and understanding
JOB DESCRIPTION
The Quality & Food Safety Lead is responsible for establishing and leading a centralized, standardized, and risk-based Quality & Food Safety management system across the Non-Fuel Retail (NFR) value chain.
This role ensures consistent product quality, regulatory compliance, and food safety across suppliers, sub-suppliers, and site-level operations, supporting sustainable business growth and protecting brand reputation.
Key Accountabilities
1. Food Safety & Quality Governance
• Establish and maintain end-to-end ownership of Food Safety and Quality across the entire value chain (suppliers → distribution/logistic → Mobility sites).
• Develop and implement standardized policies, procedures, and frameworks aligned with industry standards and Shell requirements.
• Ensure compliance with all local regulations and global food safety standards.
2. Risk-Based Management & Compliance
• Implement a risk-based Food Safety Management System (FSMS) across the network.
• Identify, assess, and mitigate food safety and quality risks proactively.
• Monitor performance through KPIs and ensure visibility of compliance and risk areas.
3. Supplier & Value Chain Management
• Build and manage a robust supplier quality governance framework, including high risk sub-suppliers.
• Lead supplier audits, performance evaluations, and corrective action follow-ups.
• Strengthen supplier accountability, especially in root cause analysis and incident prevention.
4. Audit & Inspection Framework
• Design and implement structured audit and inspection programs across suppliers and Mobility sites.
• Lead internal and external audits and ensure timely closure of findings.
• Drive continuous improvement in audit outcomes and compliance levels.
5. Mobility Site Execution & Dealer/Retailer Engagement
• Improve food safety and quality practices across all Mobility (CO&DO) sites
• Develop training and capability-building programs for SAS & CAT teams and Retailers/Dealers.
• Ensure consistent execution of standards across all locations.
6. Customer Experience & Complaint Management
• Analyse customer complaints and identify systemic issues.
• Lead root cause analysis and corrective/preventive actions to reduce recurrence.
• Drive continuous improvement initiatives to improve product quality and customer satisfaction.
7. Continuous Improvement & Performance Management
• Drive initiatives to reduce complaints, improve compliance, and enhance product quality.
• Establish dashboards and reporting systems for performance tracking.
• Lead cross-functional improvement projects.
8. Stakeholder & Change Management
• Collaborate with internal stakeholders (NFR, CP, Operations, Sales teams).
• Manage relationships with suppliers, auditors, and regulatory bodies if needed.
• Lead change management during implementation of new systems and standards.
