At Medianova, we’re looking for motivated young talents who want to build a career at the intersection of technology and customer success.
If you’re curious about how systems work, enjoy solving problems, and have a strong interest in AI, automation, and modern technologies, we’d love to meet you.
What we’re looking for
- Student or recent graduate in a relevant field,
- Strong willingness to learn and improve,
- Interest in AI, automation, and emerging technologies,
- Curiosity about Linux, networking, and system fundamentals,
- Ability to take initiative (personal projects, self-learning, etc.)
- Strong analytical thinking and problem-solving skills,
- Good communication skills,
- Good command of English.
What you’ll do
- Analyze and troubleshoot technical issues raised by customers,
- Support topics such as APIs, CDN, networking, and system behavior,
- Take part in incident management processes,
- Collaborate with engineering teams,
- Contribute to improving workflows using automation and AI,
- Gain hands-on experience with real production systems.
What you’ll gain
- Practical experience in real-world systems,
- Exposure to high-scale infrastructure and networking,
- Mentorship and continuous learning,
- A strong foundation in both technical skills and customer success.
Why this role?
This role offers more than traditional customer support.
You’ll develop both your technical and communication skills while working on real problems in a fast-moving environment.
